This page shows how to reach us by email, phone, and U.S. mail.
Contact Us
Processing Times
Currently, we are experiencing a high volume of requests, which is causing delays in our response times for requests submitted by mail.
If you have a TreasuryDirect account in your name, the processing times for specific transactions are as follows:
- Unlocking Your Account or Updating Banking Information: Requests to unlock your TreasuryDirect account or update your banking details may take two weeks or longer to complete.
- Converting Paper Savings Bonds to Electronic Format: It may take nine months or longer to process requests to convert paper savings bonds into electronic bonds.
Searching for Lost, Stolen, or Missing Savings Bonds: Requests to locate lost, stolen, or missing savings bonds require eleven months or longer for processing.
Cashing Paper Savings Bonds: If you are named on the bonds and send them in with your request, processing may take three months or longer.
Other Paper Savings Bond Transactions (Not in Your Name): Transactions you are authorized to complete, but that are not in your name, require five months or longer to process.
Other TreasuryDirect Requests (Including Trusts): Requests related to trusts and other TreasuryDirect matters may take ten months or longer to process.
TreasuryDirect customers:
- Our call center hours are Monday-Friday, 8am-6pm ET. You may reach us at 844-284-2676.
- If you open an account and are asked to send us an Account Authorization form, you must submit the form before you can access your account. Don't forget to have your signature certified.
- You can make some bank changes online while logged in to your account. Click the ManageDirect tab and then "Update my Bank Information."
- Web help:
- To keep your account safe, only access TreasuryDirect through TreasuryDirect.gov. There are no Treasury approved apps or third-party websites for TreasuryDirect account access. When logging in, do not share your One-Time Passcode with anyone. Read about Frauds, Phonies, and Scams
Call or Write Us
U.S. Savings Bonds
Electronic Savings Bonds
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Paper Savings Bonds
Toll-free: 844-284-2676 Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.
Series EE and Series I
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Series HH and Series H
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Treasury Marketable Securities
Bills, Bonds, Notes, and FRNs
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
STRIPS and TIPS
Department of the Treasury
Bureau of the Fiscal Service
Attention: Auctions
3201 Pennsy Drive, Building E
Landover, MD 20785
Legacy Accounts and Paper Marketables
Toll-free: 844-284-2676
Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.
Treasury Retail Securities Services
P.O. Box 9150
Minneapolis, MN 55480-9150
Government Customers
FedInvest: 304-480-5151
SLGS & SLGSafe: 304-480-5299
Press and Media Inquiries
Congressional Inquiries
Franchising & Procurement
Franchising: 304-480-7227
Procurement: 304-480-7137
Bureau of the Fiscal Service
P.O. Box 1328
Parkersburg, WV 26106-1328
Freedom of Information Act (FOIA)
U.S. Department of the Treasury
Bureau of the Fiscal Service (Fiscal Service)
Attn: FOIA Disclosure Office/Room 508B
3201 Pennsy Drive, Building E
Landover, MD 20785
Online at: https://www.foia.gov
202-874-5602
Employment Information
304-480-6650
TDD Hearing Impaired: 304-480-8341
Bureau of the Fiscal Service
Human Resources Division
P.O. Box 1328
Parkersburg, WV 26106-1328
E-mail Us
Simply select your topic from the list below and write your message. The information you provide to us will be transmitted securely; we use Transport Layer Security (TLS) encryption to protect it.
Your message can contain up to 5,000 characters.
If you get an error when you send the e-mail, clear your browser history/cache and send it again and it should work.
For questions about federal taxes, please go to irs.gov.
For questions about Social Security, please go to ssa.gov.
TreasuryDirect
Note: You must include your case number in the subject line or body of your email to receive a response from us. Before emailing your question, you might look for an answer in one of our instructional videos.
TreasuryDirect Account Security
Treasury Securities Questions
Note: You must include your case number in the subject line or body of your email to receive a response from us. Before emailing your question, you might look for an answer in one of our instructional videos.
Treasury Bills, Notes, Bonds, FRNS, and TIPS
Electronic EE and I Savings Bonds (TreasuryDirect)
Paper E, EE, and I Savings Bonds
Pricing Savings Bonds
Forms
If you don't want to use e-mail, you can also contact us by regular mail or by telephone – see above.